Privacy policy

GOLDEN APPLE COMICS

 

goldenapplecomics.com

 

Golden Apple Industries, Inc., a California corporation

(“Golden Apple” or “we” or “us” or “ours”)

 

 

ONLINE PRIVACY POLICY

 

 

Golden Apple Online Privacy Policy Generally

 

Golden Apple respects its website users (“you” or “your” or “yours”), and your privacy is important to us, and we are committed to providing a secure website that protects your private information.  We maintain reasonable security procedures and measures to protect our equipment and servers that store your personal information.  Unfortunately, no transmission of information over the Internet can be guaranteed to be secure and, therefore, we cannot ensure or warrant the security of any information.  You yourself should maintain sound online consumer practices such as use of a safe and secure private browser, and unique and private passwords that are changed frequently.  Our online operations are conducted, in whole or in part, in the United States, and regardless of where you live, you consent to have your personal information transferred, processed, and stored in the United States, and allow us to use and collect your personal information in accordance with this privacy policy.  This privacy policy is the property of Golden Apple.

 

 

Cookies

 

We use cookies to ensure that you get the best experience on our website.  A cookie is a small data file that certain websites write to your hard drive. A cookie file can contain information such as a user ID that the site uses to track the pages you visit, but the only personal information a cookie can contain is information you supply yourself. When you visit Golden Apple’s website, you may provide information to us and we may collect website interaction information through the use of cookies.   The information collected by us includes information that you give us to, for example, make product purchases, request information or communications, register to join the website, email lists, forums, blogs, etc., register for events, participate in promotions, contests or other marketing activities and that information collected may include name, address, city, state, telephone, email, credit card number, age and gender.  Golden Apple does not share this information or sell it to any third party.

 

If you prefer not to receive cookies on this website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. You do not need to have cookies turned on to browse the website; however, you will not be able to shop our online store without receiving a cookie and may lose other functionality.

 

 

Your Information Generally

 

Golden Apple uses your individual identifying information in order to personalize your experience on our website, send you communications that you consent to receive, either electronically or otherwise and for purposes of online shopping in accordance with this privacy policy.   For example, we may use the information we collect to administer purchases and customer service on the website; improve and maintain the website; send you marketing information including events and promotions; customize your shopping or browsing experience; and administer surveys and promotions.  We only send you information when you have agreed to receive such information through an opt-in or opt-out process; however, you may receive information from us at any time specific to customer service issues.

 

We may collect information about gift recipients (i.e. ship to addresses) to fulfill the gift purchase, respond to customer service inquiries and for analysis purposes only.   If you choose to use our invitation tools or mobile services to invite or contact friends through our website, we may ask you for information needed to send the invitation, such as your friends' email addresses, your email address, your social media account information, other contact lists or your mobile phone and your friend’s mobile phone.

 

Golden Apple does not typically make individual identifying information available to third parties, however, we may transfer collected information between Golden Apple and third party contracted service providers who use that information only to conduct Golden Apple business.  For example, a third party may handle Golden Apple's credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management.  We may also share your information to administer a website feature (e.g. video download or event registration) and in that case you will be given the option to opt out of the feature if you do not want your information shared.  All credit card transactions are secure and comply with the Payment Card Industry security standards.

 

We may disclose specific information when required by law, regulation or government agency including law enforcement, or in connection with fraud investigations or other consumer practices.  We may also need to disclose certain information in connection with unique business circumstances, such as a sale of the business or strategic partnerships.  We may also share information to prevent illegal uses of the website or violations of the terms of use, or defend ourselves against third-party claims.  We may also share information with companies assisting in fraud protection, counterfeiting or investigation. 

 

When you provide personal information to Golden Apple, you are consenting to the manner in which Golden Apple will collect, use, disclose and otherwise manage your personal information, as set forth herein.  Rest assured that Golden Apple will exercise the utmost care and caution in handling your personal information and in disseminating it only pursuant to the terms of this privacy policy.

 

Our website is not intended for children.  We do not knowingly collect or solicit personal information from children under 13 (or relevant ages as the case may be from jurisdiction to jurisdiction).  See more about this in the “Children” section further below.

 

 

Information We Collect And Our Use

 

For example, we gather information that you provide when you purchase products from us, subscribe to our newsletters and mailing lists, participate offers or promotions, register for events, fill in forms, conduct searches, post content on the website, respond to surveys, make inquiries, provide feedback, submit correspondence, or make a complaint over the phone, by email, on our website or by post.  We also gather information when you interact with us on Golden Apple social media platforms. 

 

The information you provide to us may include (depending on the circumstances): title, names, addresses, email addresses, phone numbers; username/display name, customer profile information, password, social media account information; financial data such as billing addresses, credit/debit card details and bank account details; etc.

 

We use your information for some of the following purposes: website access and optimization of your experience; registry and maintenance of your account; order processing and fulfillment; payment and transaction facilitation and exchange of goods and currency; account monitoring for compliance purposes and legitimate business interests; management of our relationship with you; mailing lists and other communications; customer service and support; surveys and information gathering; marketing activities informing you of products and services (either with your consent or in connection with our legitimate interests where we may lawfully do so); social media interaction; data analytics to improve our website, products/services, marketing, customer relationships and experiences (either with your consent or in connection with our legitimate interests where we may lawfully do so); in connection with unique business circumstances (either with your consent or in connection with our legitimate interests where we may lawfully do so);  to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity (either with your consent or in connection with our legitimate interests where we may lawfully do so); archival and record retention, etc.

 

 

Making Purchases

 

When you place an order with Golden Apple, we ask you to provide information such as Payment Method, Credit Card Account Number and Expiration Date (if applicable), Name (as it appears on credit card), "Bill To" Address (as it appears on your credit card statement), "Ship To" Address (if different from billing address), Daytime Phone Number, Email Address, etc.  This information is necessary to process your order, and we assure you that your personal information is transmitted over secure servers.  When we process a credit card transaction, your information is forwarded directly to our credit card processor for authorization.  You will have the option of saving your personal information in our secure system for future purchases.  The information is stored in the form of a cookie in your computer.  Even though you need cookies to be enabled to make an online purchase, it is not necessary to save information via cookie if you choose not to.

 

 

Third Parties

 

Golden Apple may link to unaffiliated third party websites or platforms.  This privacy policy does not apply to unaffiliated third party websites.  You might provide personal information directly to third parties as a consequence of your interactions with our website and other services offered by us.  For example, our website may contain content and links to other third-party websites, plug-ins, and applications that are operated by third parties that may also operate cookies.  Clicking on those links or enabling those connections may allow third parties to collect or share data about you.  We don't control these third party websites or cookies and we are not responsible for their privacy practices or how they collect and use your information.

 

 

Children

 

Golden Apple will never knowingly or intentionally request or collect personal information from any person under 13 years of age (or relevant ages as the case may be from jurisdiction to jurisdiction), without verifiable parental consent. If we become aware that an individual is under the age of 13 (or relevant ages as the case may be from jurisdiction to jurisdiction) and has submitted any information to Golden Apple for any purpose without verifiable parental consent, we will delete his or her information from our files.

 

 

Your Access

 

You may access and update certain personal information that you have provided to us by clicking via the "My Account" area and functionality of this website and following the instructions set forth therein.  You may also contact us at the information provided at the end of this privacy policy.

 

 

Your Rights

 

We sell comics and goodies.  We are not lawyers.  We do not represent you, and this privacy policy is written and posted for Golden Apple’s benefit and protection as well as yours.  You may always contact us, but you are also advised to seek your own counsel should you have questions or issues.

 

 

Policy Changes

 

This privacy policy replaces all previous version we may posted or provided to you. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If there are material changes to this policy or our information practices change in the future, they will be posted on the website as an updated version of this privacy policy. This privacy policy was last updated October 1, 2019.  The separately linked “terms and conditions of use” are incorporated herein.

 

 

Contact us

 

If you have any questions about this privacy policy, please contact us in writing at Golden Apple Comics, 7018 Melrose Avenue, Los Angeles, California, 90038 or by email to gappleorders@gmail.com.